CDRTool

== Description ==

[[Image(htdocs:cdrtool.gif, align=right, nolink)]] 

CDRTool provides a CDR mediation and rating engine for Call Details Records

generated by OpenSIPS SIP Proxy/Registrar/Presence server.

CDRTool is a simple to use WEB application, which can be put in service with

minimal training of the helpdesk and operations staff. It provides instant

access to SIP usage information, traces from CDR level to protocol level,

statistics grouped by criteria like release cause, destination or billing

parties and can help pin-point SIP call flows failure reason.

CDRTool provides accurate accounting for call detail records generated by

OpenSIPS when used in combination with [http://mediaproxy-ng.org MediaProxy] regardless of the

availability of BYE messages.

CDRTool provides an anti-fraud mechanism for blocking SIP accounts that

exceed predefined user quota.

CDRTool rating functions are available from the network over a TCP socket

and can be used for both postpaid and prepaid applications.

[http://callcontrol.ag-projects.com Call Control] prepaid application for

OpenSIPS is available to provide session control for prepaid services.

== Features ==

CDRTool allows real-time web access to Call Details Records generated by

OpenSIPS radius accounting and sip trace modules. The information can be

combined with media information logged by MediaProxy while a separate

OpenSIPS module can display complete messages of all SIP messages the enter

and exit the SIP Proxy. CDRs can be filtered and statistics can be built in

real-time to summarize service usage based on various criteria.

Multiple users can share the CDR search criteria and the query results.

Ticket numbers can be linked to sets of Call Details Records. Queries and

results can be replayed later to reproduce an exiting or a previous problem.

This feature allows fast communication and troubleshooting when multiple

departments work together to find a resolution for a problem and communicate

it with the customer.

 * Real-time rating engine

 * Tracing from CDR level to SIP protocol stack level

 * Multiple data-sources with consistent search and export capabilities  

 * Trace calls at CDR level down to protocol level between data-sources

 * Login accounts can restrict access to CDRs per user, domain or gateway

 * End-user web access to own Call Detail Records

 * Customizable end-user and administrative web frond-ends

 * Link searches to trouble-tickets

 * Combined rating based on traffic, duration, application type and destination

== Target market ==

CDRTool is a mature product with several years in production and has been

used in environments with up to tens of millions of CDRs per month.

The main goal of CDRTool is to provide a carrier grade mediation and rating

engine for service providers deploying OpenSIPS as SIP Proxy/Registrar.

== Download ==

The software is available as a tar archive and debian unstable packages at:

[http://download.ag-projects.com/CDRTool/ http://download.ag-projects.com/CDRTool/]

== Disclaimer ==

The information provided by CDRTool documentation is not always enough to

successfully complete the installation and deployment of CDRTool. Most of

the configuration tasks are related to setting up components outside CDRTool

environment.

Good knowledge in the configuration of MySQL, [http://freeradius.org FreeRadius], [http://mediaproxy-ng.org MediaProxy] and

[http://opensips.org OpenSIPS] are required to successfully complete a CDRTool installation.

== Free support ==

CDRTool is developed and supported by AG Projects. AG Projects offers

best-effort free support for CDRTool. "best-effort" means that we try to

solve the bugs you report or help fix your problems as soon as we can,

subject to available resources.

You may report bugs or feature request to:

users@lists.opensips.org

A mailing list archive is available at:

http://lists.opensips.org/cgi-bin/mailman/listinfo/users

== Commercial support ==

Commercial support options are available by purchasing:

  * [https://secure.dns-hosting.info/buyer_guide.phtml Individual components price list] or 

  * [http://ag-projects.com Multimedia Service Platform]